ESSENTIAL DUTIES & RESPONSIBILITIES:
- Ensure store meets or exceeds sales and target goals. Meet payroll goals based on current trends.
- Prioritize, plan and adjust schedules and daily agendas to meet business goals. Hold team accountable to achieving goals.
- Recruit, interview, and select qualified candidates to build a talent pipeline to achieve current and future business goals.
- Train and motivate all associates through on-going programs in sales, customer service and product knowledge.
- Develop associates to assume increased levels of responsibility.
- Assess performance and provide on-going feedback; Complete and deliver performance appraisals and development plans.
- Ensure team provides an exceptional customer experience in the store to achieve First- Class Service standards.
- Maintain presence through effective floor management and ensure staff coverage in all areas of the store.
- Maintain a safe work environment and ensure ongoing safety training and awareness.
- Manage store-operating procedures i.e., inventory levels and cash control to minimize store losses.
- Responsible for ensuring the store meets Backyard & Veranda guidelines in opening and closing.
- Monitor company assets through accurate inventory procedures.
- Ensure store standards are met and maintained, i.e., visuals, cleanliness, signage, safety, etc.
- Exemplify and ensure associates comply with all Backyard & Veranda policies and procedures.
- Monitor assets through accurate inventory management procedures.
SKILLS/KNOWLEDGE:
· 1-3 years retail sales experience with management experience preferred
· 1-2 years experience in home related design or visual merchandising preferred. Specialty retail preferred
· Effective communication, organization and leadership skills.
· Proven ability to motivate and influence others through personal actions and examples.
PHYSICAL REQUIREMENTS:
· Ability to be mobile on the sales floor for extended periods of time.
· Availability to work a minimum of three shifts per week, minimum of three Saturdays per month and two Sundays per month, annual inventory and entire holiday season (November and December) and two seasonal flips.
· Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.
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